support
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How to tell if a BMW is equipped with a head-up display (HUD).
Some customers are interested in purchasing UGODE’s BMW digital instrument clusters. Since some BMW models come with a head-up display (HUD) while others do not—and the digital instrument clusters used vary accordingly—you should confirm whether your vehicle is equipped with a HUD before making...Read more -
How to resolve the issue where the original system cannot return to the Android system.
Some customers who purchased UGODE Android screens for Mercedes-Benz, BMW, and Audi—which feature wireless CarPlay and Android Auto—contacted us to ask why tapping the screen while using the vehicle’s original system does not switch to the Android system. On the stock system, you can tap and hold...Read more -
FAQ-BMW Z4 E89 Android screen.
A customer was interested in purchasing a UGODE Android head unit for the BMW Z4 E89, featuring wireless CarPlay and Android Auto functionality. Since he wasn’t very familiar with our products, he asked us some questions before making a purchase. Q： Hello Jame, I’m thinking about buying yo...Read more -
How to update the MCU software on the UGODE Mercedes-Benz, BMW, and Audi Android screen.
Some customers who purchased UGODE Android screens for Mercedes-Benz, BMW, and Audi, which come with wireless CarPlay and Android Auto functionality, are unsure how to upgrade their MCU software when the upgrade is needed. The procedure for upgrading the MCU software is as follows:1. Unzip the ar...Read more -
FAQ- BMW Z4 E89 Android Screen
A customer purchased a UGODE BMW Z4 E89 Android screen with wireless CarPlay and Android Auto functionality and encountered some issues while using it, so they contacted us for assistance. Q： Good afternoon, I have had my screen unit installed for a few weeks and everything has been working gre...Read more -
FAQ-Mercedes-Benz B-Class W246 B180(2012) LINUX screen.
Some customers are interested in purchasing the UGODE 2012 Mercedes-Benz B-Class W246 B180 Linux screen with wireless CarPlay and Android Auto functionality, but since they are unfamiliar with the features of the Linux screen, they have reached out to us for more information. Q： Dear UGODE Team,...Read more -
FAQ- Mercedes-Benz C-Class W204 Android Screen
Some customers who purchased the UGODE Android screen for the Mercedes-Benz C-Class W204, which features wireless CarPlay and Android Auto, have encountered some questions while using it and have contacted us for assistance. Q： Hello, I have a Ugode 12.3” Android 13 Snapdragon screen for Mercede...Read more -
FAQ-AUDI RS4 B8.5 Avant (2013) Android screen & Digital Instrument Cluster.
Some customers are interested in purchasing UGODE Audi Android head units and digital instrument clusters, but since they are unfamiliar with our products’ features, they have reached out to us with inquiries. Q： Hi Ugode Team, Hope you are well. I am interested in purchasing your 10.25-inch And...Read more -
FAQ-BMW F10 523i (2012) Android screen & Digital Instrument Cluster
A customer was interested in purchasing UGODE’s Android head unit and digital instrument cluster for the BMW 5 Series F10, but since he wasn’t familiar with the features of our products, he contacted us for more information. Q： Dear UGODE Sales Team, Greetings! Your company has been highly recom...Read more -
Instructions regarding the UGODE Mercedes-Benz, BMW, and Audi Android screen air conditioning display function.
Some customers purchased the UGODE Mercedes-Benz, BMW, and Audi Android screens with wireless CARPLAY and Android AUTO functionality. After installation, they discovered that the Android interface does not display air conditioning information. 1.UGODE BMW’s Android screen does not support d...Read more -
How to Use the Split-Screen Feature on UGODE Mercedes-Benz, BMW, and Audi Android Screens.
Some customers have purchased the UGODE Mercedes-Benz, BMW, and Audi Android screens with wireless CARPLAY and Android AUTO functionality, but are unsure how to use the split-screen feature. Below is a guide on how to use the split-screen function. Note: The UI of UGODE’s Mercedes-Benz, BMW...Read more -
How to solve the problem of UGODE Android screen not reading USB drive.
Some customers who purchased UGODE Android screens for Mercedes-Benz, BMW, and Audi vehicles, featuring wireless CarPlay and Android Auto functionality, discovered that the Android screens could not read USB drives. 1. Check if the USB cable is plugged in properly. 2. Format the USB drive to FAT3...Read more